Terms of Use

This website has been created in order to offer services on long-term and short-term car rentals.

Every user can receive information concerning these services as well as the prices and their terms. (Rates are valid only for reservations through this website)

  • Copyright

Pages, screens as well as any kind of information and matters presented in this website – including their layout – are copyright and ownership of Gorent.gr.  Any copy, alteration, change, publication, broadcast, distribution, sale, or file matter convection or unstrained code is prohibited without written permission from Gorent.gr. Thus, all contents can be printed for user's personal, non-commercial use. Greek laws hold and construe the use of this website, which is regulated through Greek Courts (Heraklion)

  • Accurate and full information – Responsibility Restrictions

Gorent.gr makes every effort to provide accurate and updated information through the website. Thus Gorent .gr does not guarantee the accuracy, adequacy or complement of information and material and strictly disclaims any responsibility concerning errors or omissions of the information and data provided. 

Gorent.gr has no responsibility for error or omission or inaccuracy in information and/or command transition from the website's visitor/user, interruptions, false impersonation, rule breaks, wrong notification or message transmission or non-operation of the system due to force majeure for any other reason that does not occur in violation of the above mentioned terms arising from Gorent.gr or their employees. 

Gorent.gr has no responsibility for any damage that might occur in the user's hardware or software as a result of this website's use or its connection with other internet websites or internet sources. 

Gorent.gr has the right to modify information or matters contained in this website, without any further notice.

  • Hyperlinks to other pages

This webpage contains hyperlinks to other websites, operated by other administrators that are not under Gorent.gr control. These websites have their own confidential terms, for this reason the user has to check them before using it. Gorent.gr is in no way responsible for those website's methods and rules of confidence as well as their contents, so the user can use them only on his own responsibility.

  • Cookies

By each internet use, cookies i.e. small sized programs can be saved on user's local disk. These programs do not allow Gorent.gr to view user's personal PC data and are not use for personal data's collection. 

Most internet browsers give the option to delete those files before they can be saved on local PC's disk.

  • Reservation

By filling the relevant reservation form through the website and after this procedure fulfillment, the user gives Gorent.gr the strict command to offer car rental services. This reservation command bounds the user in any case.

  • Reservation Confirmation

In case of reservation through the website, the user will receive Gorent.gr  a written confirmation per e-mail within 3 days. The user has to check that all confirmation data is correct. In case a time-expired false and deflection is stated, no back-out will be accepted.

  • Payment Methods

a) Through Credit Card

The user can pay through his credit card. The Credit Card will be charged after all data is checked and qualified as valid. The user is the only responsible for the correct record of the credit card's data.

b) Through Bank Transfer

The user can deposit the money in one of Gorent.gr Bank accounts that are announced to him after his request.

c)  Cash

The user can pay the whole rental amount in cash.

  • Cancellation

In case of a cancellation of a pre-paid reservation made through internet, during the period of 7 days before the rental starting date, Argyrakis Emmanouil – Go Rent a Car Crete has the right to charge a fee equal to 50% of the reservation value. In case of a cancellation of a pre-paid reservation made through internet, during the period higher of 7 days before the rental starting date, Argyrakis Emmanouil – Go Rent a Car Crete is obliged to refund the full amount of the pre-paid reservation. Non Pre-paid reservations can be cancelled without any charge for user at any time. Cancellations have to be sent in writing to: Gorent .gr  34, 1770 str , 71202 Heraklion, Crete or by fax: 2810 300 866 or by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • No-show

In case the user fails to collect the vehicle on the rental start date and time without any written or telephone conversation,Gorent.gr will cancel the reservation after 3 hours. Gorent.gr reserves the right to charge the user a one day rental of the car group reserved.

  • Reservation Rejection

Gorent.gr retains the right to reject a user's commands, in case the latter breaks the website's terms of operation.

  • Deal Security

EUROBANK has undertaken the process of your transactions ensuring you absolute security. While loading the elements of your credit card, Gorent.gr has the authorization to charge it with the rental cost. This charge will be achieved after EUROBANK approval and the total amount will constitute a payment against the value of the car rental that is mentioning in the reservation. In case of a cancellation with Gorent.gr responsibility, the amount of the total rental will be refunded to the same credit card. In case of a cancellation by the user, a cancellation fee - as mentioned above - will apply. Your cards details pass to a safety page of the bank. EUROBANK uses as certificate of safety the technology of SSL encryption by Geotrust (Secure Socket Layer). The SSL is a global standard of internet and offers SSL encrypted communication. Transactions with Visa, MasterCard, Diners and American Express have been included in the respective certification programs.

For the recognition of an encrypted transaction SSL you will observe in the browser a small yellow padlock and afterwards you will be transferred to a https:// page. Via SSL encryption your computer sends the request to the Bank server. The server sends back to your computer the security certificate along with the confirmation of your visit in the right page and your public key. Afterwards, your computer uses the public key to encrypt confidential information (i.e. the card number) and dispatches them to the server that uses the private key in order to decrypt them.

  • Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").  Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


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